Store Regulations

Welcome to our store!
4resinart is operated by a sole proprietor. The company manufactures and sells decorative items using laser equipment and CNC machines to process plywood, MDF, acrylic, and other materials.

To ensure the best service and transparency in the purchasing process, we have developed the following rules:

1. Placing an order:
- The customer selects products and adds them to the cart.
- After completing the selection of products, the customer proceeds to place the order.

2. Order confirmation:
- The customer fills in the delivery information: email, courier service, delivery address, contact details, and preferred payment method.
- After placing the order, it is sent for verification by the seller.

3. Order verification:
- The seller calculates the order fulfillment time.
- The seller calculates the shipping cost based on the weight, volume, and delivery address.

4. Invoicing:
- After verifying the order and calculating the shipping cost, an invoice is sent to the customer.
- The invoice includes the cost of the products and the calculated shipping cost.

5. Order payment:
- The customer must pay the invoice within the time specified in the invoice.
- Payment can be made through the available payment methods indicated in the invoice.

6. Payment confirmation and order shipment:
- After receiving the payment, the seller confirms the payment and proceeds to fulfill the order.
- The customer receives a notification of payment confirmation and order shipment, including a tracking number (if applicable).
More information about shipping policy

7. Returns and exchanges:
- If a return or exchange of goods is necessary, the customer should contact the store's customer service.
- The terms of returns and exchanges are governed by separate rules listed on the store's website. You can read about the return policy here

8. Customer support:
- For any questions regarding orders, payments, or deliveries, customers can contact the store's customer service.

Thank you for choosing our store, and we hope you enjoy your shopping experience!